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Uber announces the start of operations in Chetumal even though they are without permits

Chetumal, Q. R. — On Tuesday, Uber announced it began offering its private service in Chetumal, however, the rideshare company is still without permits. After winning a judicial order and hiring drivers in early January, the company says they are available for hire in Chetumal.

“We are committed to the future of Quintana Roo. We want the state to become an example for the rest of the country, where users can choose the mobility option that best suits them,” said Juan Pablo Eiroa, director of mobility for Uber Mexico.

“With the touch of a button, users of the Uber app will be able to use UberX, just like people do in 70 other cities and 29 states of the Mexican Republic,” said Eiroa.

Chetumal residents who wish to use Uber can do so via their app, however, the company is still without operating permits in the state of Quintana Roo.

After the judicial order on January 11, state officials acknowledged that state mobility laws need to be modified to accommodate the private rideshare company, which would provide the necessary permits for them to operate.

Until then, they continue to offer their services, but without a state license to do so.

Julián Ricalde, Quintana Roo Legislative Deputy, says that the new reforms will be voted on this month since they have already had meetings with representatives of the taxi drivers’ union and executives of Uber as well as Rappi and Diddi, since, he added, the new reforms will also affect digital (app) food delivery drivers.