Playa del Carmen, Q.R. — A company with money machines along central Playa del Carmen tourist areas has been fined. The company was fined more than 45,000 pesos along with the closure of several if its ATMs for noncompliance.
The City of Playa del Carmen proceeded to close the machines and fine the company for failing to comply with regulations. The Director of PDC Collections and Auditing, Julián Lara Maldonado, said this closure was part of the 2025 end-of-year inspections carried out in the tourist areas.
Lara explained that toward the end of 2025, city inspectors reviewed Playa del Carmen ATMs and found numerous machines operating without the proper permits. At the time, several were shut down until the paperwork was brought up to date.
However, the company that owns these particular machines did not do that. Since the city applied the administrative procedures, the owning company came forward. According to Lara, as soon as the fine is paid, the closure seals will be removed from the machines.
He also noted that during their inspections, there has not been any cases of card cloning, something that was a problem several years ago.
Since the the dismantling of an international network found cloning cards at ATMs in several regions of Mexico, including Cancun and Riviera Maya, there have not been any more cases.
Lara says there are 45 ATMs in the central tourist areas of Playa del Carmen that are monitored on a regular basis.
