Tulum, Q.R. — Several Tulum tourists reported being overcharged for taxi fares during the holiday season, however, the complaints were made to their hotels and not to officials.
Hotel businessmen from the coastal area of Tulum said that during this holiday season, some drivers were charging passengers 800 to 1,000 peso to get them out of the coastal area and into the center of Tulum. They also reported that the tourists did not know which authority would take their complaint.
Tulum businessmen such as Joel Heredia and Gabriela Ricárdez, said that several area visitors complained about being overcharged by Tulum taxi drivers, some of whom were charged 1,000 peso to be driven into town for a fare that should have been between 120 and 180 peso.
Iran Zapata Hipólito, the general secretary of the Tiburones del Caribe, said that sanctions have been applied to taxi drivers who have been identified or discovered providing services or charging a price that is not stipulated in the tariffs.
He added that these drivers will also be temporarily suspended, noting that he will continue to comply with the complaints.