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Public transport drivers trained in service safety and quality

Chetumal, Q.R. — With the aim of raising awareness among public transport operators so that they provide quality service, the Quintana Roo State Mobility Institute (Imoveqroo) continues with training.

To date, Imoveqroo has trained a total of 3,396 public transport drivers through 48 courses.

The director of Imoveqroo, Luis Rodrigo Alcázar Urrutia said that through the New Agreement for the Well-being and Development of Quintana Roo promoted by Governor Mara Lezama Espinosa, public transport services are sought to be safe and of quality for users.

Alcázar Urrutia explained that through the Quintanarroense Women’s Institute (IQM), the Citizen Security Secretariat (SSC), the municipalities and unions, courses will be taught on topics such astTraffic education, crime prevention and attention and violence against women in the public transport. Courses also include customer service, prevention of sexual harassment against women in public transport and human rights.

The objective of the training is to raise awareness among the operators that provide transportation services to citizens and tourists who visit Quintana Roo every day. He said that the courses are taught through the Imoveqroo Licensing Department and continuous improvement will be sought to guarantee the mobility and security of the state.

Last week, Rodrigo Alcázar reported that of approximate 30,000 public transport drivers in the state, only 8.3 percent have been trained against sexual harassment.