Press "Enter" to skip to content

Personnel from ferry sanitary inspection units often insulted by passengers who do not respect health protocols

Cozumel, Q.R. — The deputy director of traffic says city staff are often verbally and sometimes physically assaulted by ferry passengers who refuse to respect the health protocols put into place at the ferry terminals.

Gerardo Arzate Jiménez, the subdirector de Tránsito for Cozumel said that personnel of the Sanitary Inspection Unit at both the Playa del Carmen and Cozumel ferry docks are often insulted and verbally attacked by passengers who do not want to abide by the health protocols. He says some travelers refuse to respect the healthy distance, the use of the face mask and to be temperature-checked.

For this reason, he says they have requested the intervention of the Quintana Roo Police and even the National Guard at the Navega dock. He says passengers need to respect the sanitary measures, since with them in place, it can help reduce the spread of the virus.

The city of Cozumel has since launched a campaign so that both residents and visitors comply with the health protocols established by authorities to deal with COVID-19.