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Inspectors visit Cozumel grocery store after consumer complaints of price hikes

Cozumel, Q.R. — Personnel from the Federal Consumer Prosecutor’s Office (PROFECO) have fined a grocery store in Cozumel for failing to properly display prices and price hiking after they received several formal consumer complaints.

Inspection officers from la Procuraduría Federal del Consumidor (PROFECO) paid a visit to a Soriana branch after the store incurred a series of irregularities that were denounced by customers who said they found products without prices as well as products being charged a different price than what was posted, once they reached the cashier.

Inspectors noted the most common price discrepancies were on everyday items including eggs, tuna, beans, jam and rice, where they were either priceless or charging more than what was indicated on the price displays.

On Tuesday, Cozumel mayor Pedro Joaquín Delbouis announced that among new measures on the island, Profeco inspectors would be monitoring businesses for price hiking.