Cancun, Q.R. — Tourists arriving to Cancun will have a shorter immigration wait, reports the Hotel Association, due to the addition of immigration officers.
Roberto Cintrón Gómez of la Asociación de Hoteles de Cancún y Puerto Morelos says that with efforts between the Secretary of Tourism and the National Institute of Migration, 30 additional immigration officers will be added to Terminals 3 of the Aeropuerto Internacional de Cancún.
The move comes after complaints of tourists waiting in lengthy lines to pass through the 13 working immigration windows out of a reported 50 in existence.
Cintrón Gómez said that the long lines observed over the weekend were a worrisome situation for tourists who came to enjoy the destinations of the Mexican Caribbean, pointing out that this situation was derived from the presence of only 13 officers to perform migration procedures.
Francisco Lopez Reyes, director of municipal tourism, acknowledged that the problem has worsened, mainly on Sundays in Terminal 3, which is troubling since it is the first impression tourists get of Cancun.
“The only way to solve the problem is with more staff,” he said.
Cintrón Gómez added that this week, at least 60 more migration agents are expected for the Cancun International Airport .