Riviera Maya, Q.R. — Governor Mara Lezama says the state is in the beginning phase of a historic mobility transformation. She says Quintana Roo will be the first in the country to do away with its Transit Officers as a way to eliminate corrupt traffic police.
The 2025 National INEGI Survey of Victimization and Public Safety Perception confirmed that the adult population of Mexico perceives 75.1% of traffic police as the most corrupt authority in the country, surpassing judges and state police officers.
The elimination of the transit police position across Quintana Roo, she explained, will be replaced by a no contact method with drivers.
On Tuesday, Governor Lezama announced that Quintana Roo will be the first state in the country to eliminate the figure of Transit Officers. She said their elimination will give way to Mobility Agents, professional, trained men and women who operate without direct contact to sanction and without the opportunity to negotiate.
“We cannot continue to bear the stigma of having the most corrupt traffic police in the country where 81% of people feel distrust and are tired of having to negotiate in the streets, tired of extortion and abuses that hurt the dignity of everyone,” the Governor stated.
The most recent Quintana Roo government survey, which is from 2019, shows Playa del Carmen (formally Solidaridad), Benito Juarez (Cancun) and Tulum as the three municipalities with the most perceived corrupt transit police.
According to Lezama, Quintana Roo will start the Safe Radar program, a technology that will regulate speed without human interaction. She says this will reduce corruption by removing the power to issue fines previously held by traffic officers, thus reducing risks and saving lives.
Governor Lezama emphasized that these are reasons “why we seriously, and with vision, assume the responsibility of transforming this history, not with whims, not with improvisations, but with deep, technical and human planning to achieve a change that truly serves.”
She said the elimination of the state’s transit officers is part of a large mobility transformation that also includes new buses, security and schedules.
During the Tuesday press conference, Rafael Hernández Kotasek, who heads that state’s Imoveqroo (Instituto de Movilidad del Estado de Quintana Roo), announced the Quintana Roo Welfare Mobility System (MOBI), which includes the modernization of public transportation with new units, security and zero corruption, by eliminating the Transit Authority.
He explained that in its first stage (2025–2027), MOBI (Sistema de Movilidad del Bienestar) will begin with an integrated bus network in Chetumal, Cancun, Isla Mujeres and Playa del Carmen, serving over 1.5 million residents.
With the MOBI System, a social mobility policy, residents will have access to modern and dignified vehicles, fair fares with digital payment, organized routes and reliable schedules.
The new MOBI Mobility System is the result of recent citizen consultations carried out by the Quintana Roo Mobility Institute (IMOVEQROO), he said.
“Today we are taking a historic step, making a profound change,” Governor Lezama said. “A change born from listening, from recognizing our reality and daring to transform it.”
Governor Lezama says MOBI has two missions: to resolve the historical debt of public transportation that has complicated the lives of families for years, and to guarantee security, order and transparency, leaving behind a model of corruption that has hurt entire generations.
She added that in the coming days, she will send a series of initiatives to the State Congress that will provide legal support for this new mobility model, ensuring that the rules, transparency and accountability are maintained.
With the signing of the New Agreement for the Modernization and Safety of Public Transportation with concessionaires, unions and operators, the agreement includes fleet renewal, speed controls, mandatory training, dignified service and affordable fares.
Mara Lezama says MOBI is more than a mobility system. It is an act of social justice, the definitive end of a corrupt model and the beginning of modern, humane and transparent mobility.
“Today, Quintana Roo is changing the way people get around and with that, the way they live. The most profound changes require deep and responsible planning and we have achieved it.
“MOBI has arrived and it has arrived to improve our quality of life, to bring justice, to bring well-being to all because it’s not just about getting around, it’s about moving forward together,” she said.
