Playa del Carmen, Q.R. — Municipal authorities say they will initiate administrative proceedings against companies that harm the city’s image. The Playa del Carmen government is taking a tougher stance against companies that negatively impact mobility, safety, and the city’s image.
According to Uri Carmona Islas, the Councilor President of the Urban Development Commission, one of the main citizen complaints is related to the lack of information about construction projects.
He says resident are often left without reliable information regarding planned road closures and projects carried out by energy, drinking water, gas, and telecommunications companies.

He says this lack of communication causes disruptions to city mobility and inconveniences residents.
Playa del Carmen city officials pointed to companies like the Federal Electricity Commission (CFE) for its scarce participation in coordination tables and for the backlogs detected in urban infrastructure.
Hernán González de los Santos, the Secretary of Territorial Planning, reported that five of the 12 quadrants into which the city was divided have already been addressed. He says they have tackled problems related to overhead wiring, utility boxes, manhole covers, and damaged utility poles.
He also announced that the sixth quadrant, primarily along 15th and 20th Avenues, will be inspected this week.
The official noted that as a result of the coordinated efforts, more than 60 kilometers of unused cable has been removed, however, the lack of CFE participation has left them with many issues still to address.
Other council members agreed on the need to strengthen communication with citizens to provide timely information about service interruptions and infrastructure projects.
Juan Novelo recalled that the City Council recently approved a resolution authorizing the Public Services and Public Works departments to initiate administrative proceedings against companies that fail to meet their responsibilities, such as CFE.
“It’s time to move from warnings to action,” he stated.
During the meeting, Aguakan reported that it had completed addressing the assigned reports in the sixth quadrant related to leaks, potholes, manholes and covers, and that it is maintaining scheduled work in quadrants 10, 11 and 12.
City authorities agreed that the organization of urban infrastructure requires the active participation of all service providers to meet the needs of a constantly growing city.
