Cancun, Q.R. — The Civil Aeronautics of Colombia announced in a statement their suspension of flights. Flights in Colombia, Peru and Mexico have since been picked up by other airlines after Viva Air Colombia left hundreds stranded.
The low-cost airline suspended operations due to financial problems. On Monday night at Bogota’s El Dorado airport, stranded passengers spent the night on the floor.
In the Peruvian airports of Lima and Cusco, more than a hundred passengers were stranded due to the sudden February 27 announcement.
“To passengers who have an issued ticket or confirmed reservation for February 27, 28, and for tomorrow March 1, 2023 with the airline Viva Air, the airlines Latam, Avianca and Satena offer alternative transportation on the routes shared according to the availability of seats at no additional cost,” they reported.
The companies Viva Aerobús , Volaris and Wingo “bound to Mexico City and Cancun” will support passengers with canceled flights to those destinations with “special rates,” they added.
On Monday night, Viva Air announced the suspension of its operations in the midst of an insolvency process that it filed for at the beginning of the month.
In Peru, the Ministry of Transportation and Communications announced on Twitter that “it will initiate an administrative process against Viva Air for non-compliance with the coverage service of its routes to and from” that country.
Dozens of passengers were also left stranded in Cancun due to the closure of Viva Air Colombia. Those affected said they had been waiting for a solution for more than 24 hours.
Passengers waited in Terminal 2 of Cancun International for more than a day for another flight due to the suspension announcement by Viva Air Colombia who said it was due to “the financial and operational infeasibility” that the company is going through.