Riviera Maya, Q.R. — The Federal Civil Aviation Agency (AFAC) has temporarily suspended air operations for Magnicharter. The AFAC said Tuesday that the airline will not be permitted to operate until it resolves its financial issues.
The move came after the company suspended service April 11 citing logistics problems. However, the Agencia Federal de Aviación Civil (AFAC) has clarified the operational problems are financial.
The Ministry of Infrastructure, Communications and Transportation (SICT) through the AFAC reported on the actions implemented following the announcement of the suspension of operations.
In a statement, they said since January 2026, the AFAC has conducted an administrative technical verification of Magnicharters in accordance with Article 84 of the Civil Aviation Law, in which findings were identified and reported.
This verification clarified that they complied with all operational safety measures to continue flying. However, they were asked to resolve the financial observations and provide proof of the solutions.
On April 11, the company unilaterally ceased operating flights scheduled for the following two weeks, prompting the AFAC, as the aviation authority, to temporarily suspend Magnicharters’ Air Operator Certificate (AOC).
Additionally, the identified lack of financial capacity was deemed to pose a risk to operational safety.
The company will also be given a period of time to submit a plan that addresses the findings and ensures compliance with the necessary conditions to operate safely.
If the required solvency is not demonstrated, the concession title and the AOC will be definitively revoked, which would imply the permanent cessation of its commercial operations.
Simultaneously, an emergency plan to support passengers in transit remains active, in coordination with airlines, airport groups and the Government of the State of Quintana Roo, with the objective of ensuring their timely and safe transfer to their destinations of origin.
The SICT reiterates its commitment to operational safety, the protection of users and the strengthening of the national aeronautical sector, as well as its willingness to engage in constructive dialogue with all industry stakeholders, to move towards a safer, more efficient and modern system.
During the April 11 weekend, the airline left approximately 200 travelers stranded at Cancun International. Travelers did not find out about the service suspension until they arrived at the Cancun airport to catch their flight home.
April 12, 2026.
Governor Mara Lezama assisted travelers inside the Cancun airport in being reassigned on available seats with Volaris and Viva airlines. At the time, Magnicharters released a statement saying the service suspension was due to logistics.
Since that press release, airline pilots released a statement of their own claiming months of nonpayment.
The SICT, through the Federal Civil Aviation Agency, says that airlines and airport groups are working together on a plan to assist passengers in transit.
“Travelers at the airports of Cancun, Merida and Huatulco who had a scheduled flight with Magnicharters can go to the counters of Aeromexico, Viva Aerobus and Volaris airlines to receive support.”
