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Uber still not authorized to offer services in Cancun

Cancun, Q.R. — With the new regulations of the Instituto de Movilidad de Quintana Roo, Uber has not been granted authorization to offer its services in Cancun.

After waiting months for a reply, Uber received a response to their application for authorization of operation that was presented before the Instituto de Movilidad de Quintana Roo at the beginning of year.

Saúl Crespo, Communication Manager at Uber explained, that as there is no regulation, it does not “find itself in the legal possibility of resolving its request for authorization for the mediation and / or promotion of contracting the transport service through digital platforms”, despite the fact that the mobility platform has complied with what is established in the current regulation and with legal processes.

He added that “the authorities insist on ignoring the processes that has been followed, benefiting certain minorities and particular interests.

“We are firmly committed to complying with what the law says to re-operate in one of the main tourist centers of the country. We are ready to offer a mobility option for the citizens of Cancun and its visitors.

“The absence of a regulation, or any other argument outside the Mobility Law, should not serve as a justification to harm its citizens by depriving the Quintana Roo people of a reliable and efficient transportation service,” said Crespo.

Prior to the request for authorization, Uber filed an Amparo suit against the reform of the State Mobility Law published in June 2018, arguing its unconstitutional which resulted in Cancun Judge Ricardo Ruiz del Hoyo Chávez, ordering the delivery of a permit so they could return to Cancun.

However, Jorge Pérez Perez, general director of the Instituto de Movilidad de Quintana Roo, says that at this time, they are not authorized to issue new concessions or authorizations, so they cannot operate in the state adding that Uber, in accordance with Chapter VII of the Mobility Law, requires authorization, not a concession.

The Mobility Institute says that it is not possible to grant authorization for the lack of regulation.

By law, we have time for the preparation of regulations, which must be completed in July of this year. It will be then when we will be able to authorize this and other requests for concessions and permits, but without regulation we cannot grant concessions or any permissions, explained Pérez Perez.

“Uber claims they want a permit, not a concession because they are not a public service in accordance with the original law issued in June and amended in July,” he added.

“We regret that once again, the authorities of the state ignore the requests made under the legal framework, as well as their citizens who have raised their voices to demand greater and better mobility options,” noted Uber.