Cancun, Q.R. — Government officials say the Microsoft error felt across the globe Friday has also affected Cancun flights. By mid-morning, two dozen flights were affected including 11 arrivals and 13 departures of Viva, United, Spirit, Sun Country, Aeroméxico, Delta and Frontier.
Governor Mara Lezama said that the Emergency Operations Center of the Cancun International Airport reported that due to the failure in the Microsoft operating system, it is affecting flights worldwide, including Cancun.
As of 11:00 a.m., there were 99 delayed flights at Cancun International Airport, 51 arrivals and 48 departures from airlines Viva, Volaris, Delta Airlines, United Airlines, Aeroméxico, Frontier, Southwest, Sun Country, American Airlines, Air Canada and Thomson.
She said that the systems at the Cancun International Airport are not affected and that at the moment, the airports in Tulum, Chetumal and Cozumel have no problems.
On Friday morning, a Microsoft error, which was caused due to a CrowdStrike Falcon update, left banks, energy and food companies, hospitals, media outlets and airports affected. Due to the error, airport check-in systems across the globe were down leaving staff to handle these services manually.
Many major carriers including American, Delta and United issued global ground stops on all flights Friday morning citing communication issues.
On Friday, CrowdStrike’s CEO George Kurtz posted “CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted.
“This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed. We refer customers to the support portal for the latest updates and will continue to provide complete and continuous updates on our website.
“We further recommend organizations ensure they’re communicating with CrowdStrike representatives through official channels. Our team is fully mobilized to ensure the security and stability of CrowdStrike customers.”
