Costa Maya, Q.R. — The state is looking to continue its expansion of free public Wi-Fi into the southern region. Tourism officials say it’s part of the digital transformation that promotes a more inclusive, competitive tourism model.
Omar Govea Hernández, the Secretary of Quintana Roo Tourism, says the intention is to strengthen connectivity in the south through a new provider to be able to add public Wi-Fi places.
“The goal is to expand free internet coverage, so to achieve this, we will forge a new alliance with another connectivity provider. The objective is to extend this service to the southern region, reaching at least 25 strategic locations.
“This is part of the ongoing efforts to enhance the visitor experience in Quintana Roo’s tourist destinations, enabling visitors to connect to high-speed internet not only in high-traffic public spaces but also at archaeological sites.”
The state began the public Wi-Fi project in 2023. Since then, public Wi-Fi stations have been created in key areas of Cancun, Playa del Carmen, Puerto Morelos, Cozumel and Isla Mujeres.
Govea Hernández says this year, the service will be expanded to the southern part of the state. He acknowleged that the Wi-Fi modules currently available have been very well received.
However, since the company that has been providing the service does not have sufficient infrastructure to reach the south, they are in search of one that does. He says they are looking to sign an agreement with another company to consolidate a connectivity network that will provide pubic Wi-Fi in the south.
“We have an agreement with a company that currently provides the service, but its infrastructure only reaches as far as Tulum. Therefore, we are exploring the possibility of forming an alliance with another company to extend the service to the southern part of the state and, as in the north, enable free internet access points in strategic areas.
“This not only improves service for tourists but also allows citizens access to information. We are working on this and hope that this proposal will be finalized in the coming months.”
