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American woman missing since March arrives at Riviera Maya hotel on company staff bus

Riviera Maya, Q.R. — An American woman missing in Playa del Carmen since early March has been located at a Riviera Maya hotel. The woman went missing March 12 of this year and was found over the weekend after she arrived at a hotel with a busload of staff.

Hotel personnel called authorities after seeing the woman get off the staff bus with other hotel employees arriving for an afternoon shift. Police were called after she was questioned and hotel authorities realized she did not know anything beyond her name and did not speak Spanish.

Responding officers arrived at the hotel where they found the 70-year-old woman in good health. She was part of a group of hotel staff arriving for work Friday afternoon from the Villas del Sol residential area of Playa del Carmen.

Municipal Police did not provide details as to where she’d been since March or how she ended up on a hotel staff bus.

In a brief note, the Seguridad Ciudadana Solidaridad (SSC) said “the Solidaridad Municipal Police located and provided care to a person who had an “Alba Protocol” missing person alert since March 12 of this year.

“On Friday afternoon, elements of the Preventive Police and GEAVIG went to a hotel located on Boulevard Playa del Carmen – Puerto Morelos Km 300 from where they called the 9-1-1 emergency line since a woman of foreign origin arrived to the facility on the transport of personnel who were arriving from the Villas del Sol subdivision.

“Since she was not a collaborator, they asked her for some information, however, she only mentioned her name since she did not speak Spanish and did not know other general information.

“The multidisciplinary team of the Specialized Family and Gender Violence Care Group provided psychological support, as well as search and location work for her support network, finding that she had an Alba Protocol report since March of this year.

“Subsequently, the woman, Pamela Riebesehl, 70 years old, originally from the United States, was referred to the Delegation of the Attorney General’s Office for protection.”