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Three Puerto Morelos hotel guests rushed to Cancun hospital after electric pool shock

Puerto Morelos, Q.R. — UPDATED: Three hotel guests remain in hospital after being electrically shocked while in a swimming pool. All three are members of the same family.

The incident happened in a Puerto Morelos hotel Thursday evening when a 14 year old girl entered the swimming pool and her mother saw her in trouble. The mother jumped in to rescue her followed by the father. All three were electrocuted.

According to early information, hotel staff were able to cut power to the pool area so paramedics could attend to the three injured. The accident happened around 7:30 p.m.

All three were transferred by ambulance to a private Cancun hospital.

Civil Protection elements arrived to begin an investigation. The nationality of the three hotel guests is unknown.

UPDATE: The hotel released an official press statement regarding the incident.

“The Hotel Azul Beach Resort Riviera Cancún regrets to inform that an incident occurred in one of its pools, affecting three guests. However, thanks to the rapid intervention of emergency services, it is confirmed that those affected are not at risk to their health.

“Since the beginning of the event, the safety and well-being of those involved have been the top priority, immediately activating emergency protocols and providing support from hotel staff. The three guests are currently receiving treatment at a local hospital, and according to the latest medical reports, they are out of danger.

“The hotel’s commitment remains to provide full support to the affected family and to fully cooperate with the competent authorities in the ongoing investigation to clarify the causes of the incident. Work is being done in coordination with the State Prosecutor’s Office and Civil Protection of Puerto Morelos.

“It is important to clarify that, unlike some versions circulating, the guests did not suffer serious injuries or burns, and no hotel workers were affected.

“The public will be kept informed as more details become available.”