Riviera Maya, Q.R. — Another Tren Maya failure has lead to the suspension of ticket sales. The suspension was made over the weekend after a 7:00 a.m. train bound for Cancun was delayed by two hours due to ongoing mechanical issues.
Once Tren Maya Campeche passengers heading for Cancun finally got going, the train experienced problems again. Dozens of train passengers hit social media to share their frustration regarding the lack of information from station managers on the delays.
According to some social media posts, one of the cars was left non-mobile for more than four hours while Tren Maya passengers waited on the tracks. Videos posted by several angry train users show passengers outside the Cancun station finally boarding buses with their luggage to return to their starting point.
Online e-ticket purchases for all Tren Maya routes have been suspended. The Tren Maya company has not issued any form of public statement or social media post regarding the weekend incident or the suspension of Tren Maya ticket sales.
Earlier this month, passengers at the Palenque, Chiapas station were late getting to Cancun after a train engine failed along the journey in Campeche.