I’m troubled by all the problems I have been reading about with the taxi services of Cancun. I’ve been a regular visitor for many years, but lately it seems things have become out of hand.
I’ve seen videos of grown men fighting in and outside of the airport, apparently over customers. I’ve seen photos and videos of their aggressive attitude towards other drivers and even towards tourist, forcing them to ride with them and not Uber.
These taxi drivers are like bullies.
They also charge whatever they want because there’s no meter and no way to enforce proper charges. Tourists have no way to know the real cost of a cab ride in Cancun and are stuck taking the driver’s word for it that what they are charged is correct.
These people, who are supposed to represent a city service, do the city a disservice by scamming travelers like the last guy who said he paid 2,000 pesos for a 20 minutes ride to the hotel zone.
The last time I was there (a recent holiday) I was also charged a lot for a cab. They always want cash and never give a receipt. Since there is no meter, it is not possible to know what the actual cost should have been and no way to prove what you paid without a receipt.
I will never take a taxi in Cancun again.
Sincerely,
Kelly G, Orlando, Florida.
January 2025